Patient Billing Services

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Effective IMMEDIATELY the Business Office and Medical Records will NOT be doing business in person. The Billing Office for the Nanticoke Physician Network will also NOT be doing business in person. They will instead do business on the phone or online until further notice.  You can still get answers to billing questions, pay a bill or request your medical records by calling or emailing us.

Hospital Business Office and Patient Billing
Phone:  302-629-7946

Medical Records and Health Information
Phone:  302-629-6611 x2582 or x8138

Nanticoke Physician Network Patient Billing
Phone:  1-855-712-6130
Local Phone: 302-629-9735

You may also access your health information for services provided by Nanticoke by logging into the patient portal at If  you have not already done so, you must first set up a username and password.

In order to help facilitate patient needs, we have included a link to the medical record request form. Patients needing their medical record can download the form by clicking the button below:



Thank you for supporting this change as we continue to make adjustments to protect our community and our staff.


Welcome to our online Business Office for Nanticoke Memorial Hospital. It offers a simple, secure way to manage your hospital bills and is available to you anytime you need it:

  • go greenAccess and view your updated account information.
  • Pay your accounts online with American Express, Discover, Mastercard, Visa, or e-check.
  • View recent insurance and personal payments applied to your accounts.
  • Easily update your accounts when personal information changes.
  • Get answers to your questions, and communicate with us via secure messaging.

Enrolling is quick and easy. The information you provide ensures that your account information is secure and available only to you. Get started today! If you choose not to enroll, you can always pay without enrolling.

NOTE: Physician Billing:

Your hospital bill does not include charges for professional services provided by physicians involved with your care. They will bill you separately.

These physicians include: anesthesiologists, radiologists, surgeons, cardiologists, pathologists, emergency physicians, and other specialty physicians. (Learn more about Participating Physician Groups.)